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COVID-19 Update

September 2020

FACE AS staff has begun home visits on August 17, 2020.  

Public and third-party visits will begin on September 14, 2020.

The goal is to create a safe and healthy work environment for staff, families and children by making the necessary adjustments to limit the risk of exposure to COVID-19. The decision to allow in-person visits between children, caregivers and FACE team members is made in consultation with the guardian and the Educator and is documented in the child’s file. Intervention may take place in the home, in a community setting such as a school space, in a group setting, FACE offices, and early learning and childcare facilities. It is important to note that restrictions to in-person visits may be applied if Public Health restrictions are increased again due to the increased threat of COVID-19 spread.


During the recovery phase, it is important to understand that these operations are not business as usual and that the directives and advice outlined in this document will remain in place until otherwise advised.


For updated information on COVID-19, visit the Government of New-Brunswick website at

Outbreak Management Plan

As part of the current mandate, FACE AS is required to have an outbreak management plan.

The plan will be required to be updated to include information on COVID-19 and the control measures to follow when dealing with a suspected case of COVID-19.  An outbreak is one confirmed case or 2 suspected cases of COVID-19.


Control measures on suspected cases of COVID-19 include:


  • If the program is required to be closed because of an outbreak, Public Health will give the directive to the school and the program. 

  • The tracking log will be provided to Public Health upon request.

  • If exclusion/isolation is required, ensure that measures are in place to inform families and staff of the situation and of how important this control measure is. Proper exclusion/isolation is one of the most important and effective measures in controlling the spread of disease to others. Parent/guardian and staff cooperation is critical. The child and family must leave immediately if they become symptomatic during the session. The child and family and staff must leave immediately should a staff become symptomatic during the session.  Families must be aware that this is an expectation. 

  • Any staff who becomes symptomatic must immediately isolate from others and wear a mask until they are able to leave the facility.

  • Hygiene and respiratory etiquette must be practiced.

  • Environmental cleaning and disinfection of the area must be conducted once the ill client/family/staff has left the building.

  • If an outbreak is confirmed, appropriate notices for staff/families/guardians will be posted at all entrances to the facility to ensure that appropriate information is available for staff and caregivers if needed or requested.


Thank you for your patience as we all learn to live our new normal.

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Tel: 1-855-383-5437



490 Woodward Ave.

Saint John, New Brunswick